WebWings Application Management services offers support for applications, middleware platforms and technologies. It includes 24×7 monitoring of applications for availability / performance / capacity, batch monitoring / management. Application service desk includes incident management activities such as incident recording, initial investigation of issues; tracking and escalation management, and closure; user administration and service reporting.
It also cover setting up of various test environments, release / change activities such as release coordination, emergency releases, build and code deployment, managing release calendar, and configuration management / SCM tool administration.
It includes product administration activities such as monitoring, user administration, application deployment, patch management, and configuration management for application infrastructure: Web servers/application servers, messaging infrastructure and content management.